作者:admin 更新時間:2025-01-07 23:15:39
一、數據分析
1、 Data analysis
1、分析昨天的消售情況,主要是哪款SKU;
1. Analyze yesterday's sales situation and identify the main SKU;
2、對主推款進行分析;
2. Analyze the main promoted products;
3、分析競爭對手的商品卡訪問者,消售情況:
3. Analyze competitors' product card visitors and sales situation:
4、查看今天受歡迎的商品,或者消量很好的商品;
4. View today's popular products or products with high demand;
5、對達人帶貨數據進行分析,并與新達人臺作;
5. Analyze influencer sales data and collaborate with the new influencer platform;
6、維護與達人之間的關系,提高他們對品牌的認識;
6. Maintain relationships with influencers and increase their awareness of the brand;
7、對視頻資料進行分析,根據不同的情況做出相應的調整。
7. Analyze video materials and make corresponding adjustments based on different situations.
二、推廣
2、 Promotion
1、分析隨心推,看看你的核心數據運行情況如何;
1. Analyze and push as you please to see how your core data is running;
2、對千川計劃進行分析,商品卡的數據如何;
2. How to analyze the data of product cards for the Qianchuan Plan;
3、對品牌的宣傳分析。
3. Analysis of brand promotion.
三、報活動
3、 Report activity
1、關注平臺上的各種活動,并在規定的時間內完成注冊,
1. Pay attention to various activities on the platform and complete registration within the specified time,
2、對活動設置進行檢查;
2. Check the activity settings;
3、對活動進行復盤。
3. Review the activity.
四、頁面管理
4、 Page management
1、店鋪頁面有沒有錯誤的地方,比如主頁、主圖等;
1. Are there any errors on the store page, such as the homepage, main image, etc;
2、詳情商品價格是否與真實的價格相符:
2. Does the price of the product match the actual price
3、查看黨品是否處于活動狀態;
3. Check if the party product is in an active state;
4、檢查是否使用了錯誤的營銷工具;
4. Check if the wrong marketing tools have been used;
5、查看計劃好的產品頁是否已經做好。
5. Check if the planned product page has been completed.
五、庫存管理
5、 Inventory management
1、檢查熱門產品的存貨,缺貨時要提前下訂單;
1. Check the inventory of popular products and place orders in advance when they are out of stock;
2、下訂單的貨物要及時跟蹤,
2. The goods ordered should be tracked in a timely manner,
3、有沒有做好出貨入庫的記錄
3. Have you kept proper records of shipment and storage
六、售前售后
6、 Pre sales and after-sales service
1、將客服狀態設置為在線;
1. Set the customer service status to online;
2、匯總客服日常事務,是否需要幫助;
2. Summarize daily customer service affairs and determine if assistance is needed;
3、安排客服的在線時間;
3. Arrange customer service online time;
4、查看訂單的發貨狀況;
4. Check the shipping status of the order;
5、處理申訴和維權的訂單;
5. Handling appeals and safeguarding orders;
6、查看SKU的評價,做好評價維護;
6. View SKU reviews and maintain them effectively;
7、查看店鋪評分,統計店鋪的各項數據;
7. View store ratings and collect various data of the store;
8、看下客服的聊天記錄。
8. Check the chat records of customer service.
努力提升客戶服務質量,對客股的數據、回復率等進行分析。
Strive to improve customer service quality by analyzing customer stock data, response rates, etc.
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